First, make sure you are enrolled in Bluelink and your vehicle is enrolled in the driving score feature. Second, you must drive at least 20 miles per week for two weeks to begin receiving your driving score. 

You can pre-set the temperature and fan speed before turning off the vehicle's engine. The next time you perform a Remote Start, your vehicle will begin to cool or warm the cabin based on the pre-set temperature and fan speed. 

For select vehicles equipped with Fully Automatic Temperature Control, you can set the cabin air temperature directly from the web or mobile app when executing a Remote Start. This option will be visible in both Mobile App & MyHyundai.com if this feature is available for your vehicle.

Enhanced Roadside Assistance works in conjunction with your vehicle's Hyundai Assurance 24/7 Roadside Assistance coverage. GPS coordinates for your vehicle will be provided to the Bluelink Customer Care agent when making a Roadside Assistance call from inside the vehicle using the Bluelink button. 

Your vehicle must be equipped with Push-Button Start AND Automatic Transmission or DCT (Dual-Clutch Transmission) to operate the Remote Start feature. The vehicle engine will idle for up to 10 minutes and automatically turn off if you do not enter the vehicle with the smart key fob. 

Note: See your Bluelink User's Manual for Remote Start requirements and Preconditions.

Car Finder allows you to find your vehicle on a map if you are within a 1-mile radius of your car. It also gives you the option to tag your vehicle's current location for future reference. To activate Car Finder via the mobile app, tap on the Map and select the Car Finder icon. Car Finder via the Hyundai Bluelink App is available off the main menu. 

A Bluelink subscription to the Remote Package is required to use this feature.

The car's doors must be locked, security system armed, gearshift lever in Park (P) position, it has been less than 4 days since last vehicle ignition off, and the vehicle should be located in an open area with good cell reception. A full list of preconditions for Remote Start are found in the Bluelink User's Manual and on MyHyundai.com .

Usage-Based Insurance (UBI) calculates your premiums based on real driving data collected by the vehicle. For example, if drivers drive safer or less than they would be expected to in their age group or with a specific vehicle type, UBI could help them get cheaper premiums than they otherwise would be eligible for.

No.  In order to receive a Bluelink Drive Score your vehicle must have the following:

·       Be enrolled in Bluelink and have a compatible Bluelink system

·       Vehicle must be eligible to receive a Bluelink Drive Score.  Click here to see the Vehicle Eligibility list

·       You must have at least 2 weeks with at least 20 miles per week of driving data to initiate your driving score.  Subsequent updates will appear each week

Yes, your driving score is provided to help you qualify for Usage-Based Insurance discounts from third-party auto insurance companies. Discounts will vary depending on your driving score, driving events, and the auto insurance company.

The driving score is calculated with a proprietary algorithm that evaluates Smooth Driving, Time Behind the Wheel, Driving Time, Speed Responsibility, and Driving Consistency. Generally, it accounts for how much and when a vehicle is driven, as well as how the vehicle is driven, including how often and when braking, acceleration, and speeding events occur.

Rapid acceleration and harsh braking events are when a vehicle’s speed changes at a rate faster than +9.5 miles per hour per second or -9.5 miles per hour per second, respectively. The Smooth Driving component evaluates how smoothly a driver accelerates and decelerates the vehicle. Frequent harsh braking and rapid acceleration events may have a negative impact on the score, while smooth driving may positively influence the score.

This evaluates how much a vehicle is driven. A short amount of time spent driving may have a favorable impact on the score, and a lot of time may have an unfavorable impact on the score.

This evaluates the days of the week and times of the day the vehicle is driven. Late-night driving, especially during the weekend, is typically risky and can have a negative impact on the score. Daytime driving during the week is typically not very risky and can favorably influence the score.

This evaluates how frequently the vehicle is driven at speeds faster than 80 mph. Frequently driving faster than 80 mph will have a negative impact on the score.  

This evaluates the regularity of a vehicle's driving schedule. Driving at the same times throughout the week can be favorable, while a sporadic driving schedule may be unfavorable.

Hyundai is interested in enhancing your driving experience. The driving score and the associated behavior analytics are a feature that gives you insights into your driving behaviors and suggests ways to adopt safer driving habits. As an added benefit, improving your driving score could qualify you for insurance discounts.

With your consent upon enrollment, your driving data is shared with Verisk Analytics to develop your driving score and behavioral analytics, which are then shared with you via your Bluelink account. Your driving data is not shared anywhere else, unless you authorize it to be shared with insurance companies.

Yes, your credit card will be charged at the end of the transaction when you sign up for additional years of Bluelink service beyond the complimentary trial period.

Verisk calculates and delivers the driving score and behavioral analytics from your driving data. Verisk is a third-party partner that provides services to the insurance industry. Visit www.verisk.com for more information.

Yes. The program is entirely voluntary.  To opt-out of the Hyundai Driving Score log into MyHyundai and go to the Bluelink page.  Click on the “Driving Score” tab at the top of the page.  Click on the button that reads “Go to Driving Score”.  Scroll down to the bottom third of the page where you will see a link called “Manage Driving Score Permissions”.  Once you click that button you will see a Driving Score Permissions pop-up that allows you to stop sharing your data by clicking the On/Off toggle to “Off”.

Name, address, and vehicle identification number (VIN), in addition to driving data from your vehicle that records time of day, vehicle speed, braking, and acceleration. Security protocols have been implemented to safeguard your personal information.

If you opted out of the driving score feature, your score and driving data will be deleted and will no longer be available. If you rejoin the program, your driving score is reset and you have to start from the beginning.

Scores of 50 or higher can be considered good scores and may qualify you for auto insurance discounts. 

New driving scores and tips are calculated weekly and are generally available as early as Monday of the following week.

Yes. Follow the driving tips as closely as possible for a long period of time and try to make the adjustments part of your normal driving habits.

A secondary driver can be someone who shares a Bluelink equipped vehicle with you. Depending on your vehicle, the primary Bluelink subscriber can send an invitation to a secondary driver via MyHyundai.com so they can have a full Bluelink experience by creating their own MyHyundai account and setting their own feature and notification preferences. To send a Secondary Driver invitation, log-in to MyHyundai.com and navigate to the "My Vehicles" section of the "My Accounts" page. Click on the "Manage Drivers" link to manage existing drivers or add new ones.

The Bluelink Mobile App connects Hyundai Bluelink subscribers to their vehicle via their phone. With this app, you will be able to remote start your vehicle, remotely activate your vehicle’s horn and lights, remotely unlock/lock your vehicle, and much more!

Note that features available on the Bluelink Mobile App require a subscription to the Assurance Connected Care and Essentials packages.

Yes, anyone can download the Bluelink App and use the Demo Log-in to explore all the features that the Bluelink App has to offer.

In order to use the Bluelink App with your vehicle, first download the Bluelink App from either Google Play or iTunes. To access mobile features, log in with the same credentials as your MyHyundai.com account. Once logged in, you will be able to choose the feature you’d like to initiate.

You can easily unlock or lock your Hyundai vehicle using the Bluelink App. Once you log into the MyHyundai with Bluelink App, the home screen should show the “Door Unlock” feature. If you wish to initiate the “Door Lock” feature you can also do this from the home screen. You will be asked to enter your PIN which is the 4 digit code you chose during your Myhyundai.com registration. The remote app will confirm whether the feature was successfully initiated.

To initiate your vehicle’s horn or lights, log into the Bluelink App and select the “Remote Horn & Lights” icon. Once you choose the feature, you will be asked to enter your PIN, which is the 4 digit code you chose during your Myhyundai.com registration. You will receive confirmation of whether you successfully initiated the feature.

To remote start your vehicle with the MyHyundai with Bluelink Mobile App, log into the app and select the “Remote Start” icon. Once you choose the feature, you will be asked to enter your PIN, which is the 4 digit code you chose during your Myhyundai.com registration. You will receive confirmation of whether you successfully initiated the feature.

Note: Remote start requires push button start and automatic transmission. Preconditions include: vehicle doors must be locked, security system armed, hood and trunk closed, gearshift in park (p) position and the vehicle is located in an open area.

In order to send a POI to your vehicle, log into the MyHyundai with Bluelink App and search for your POI by typing into the search bar on the top of the screen. Once your POI is found, a results screen will appear allowing you to share or save the address, or send it to your vehicle. Select "Send" in order to send this POI to your vehicle. In addition to search, you can access your POI options by selecting the "Map" button on the lower right corner of the home screen. From there you will be able to initiate another POI search, or pull from a list of already saved POI's by selecting "My POI." 

The Car Finder feature is accessed through the MyHyundai with Bluelink Mobile App. This feature allows you to locate your vehicle on a map if your GPS signal is within a 1-mile radius of your vehicle, and gives you the ability to save your vehicle’s location for future reference. To activate Car Finder via the MyHyundai with Bluelink Mobile App, select the “Map” button on the lower right of the home screen. Then select "Car Finder" (the button with the car icon). You will be prompted to enter your 4 digit code, after you have entered it you will be shown your vehicle's location on the map. 

Devices running Android 5.0 "Lollipop" and above, as well as iOS devices running iOS 8 and above are supported.

Your device performance will vary depending on operating software, service carrier and any user modifications (i.e. third-party operating software). Please check back often as the list of supported devices will change based on user demand. If your device has been jailbroken or rooted you will be unable to use the MyHyundai with Bluelink App.

Bluelink is a dynamic and innovative telematics solution that combines safety, car care, remote functionality and infotainment into a complete package. It helps simplify the life of Hyundai owners and reduce distracted driving. Your local Hyundai Dealership can assist you in the enrollment process during your vehicle purchase or at any point in the future.

If your Hyundai vehicle is stolen, file a stolen vehicle report with your local police department immediately. The Bluelink Customer Care agent will need a report number to help police find the location of your vehicle. Once your vehicle is located, local authorities will be dispatched to the scene and if still in motion, the agent will trigger a series of remote commands to ensure the vehicle comes to a complete stop and the engine becomes immobilized to ensure your vehicle is recovered safely.

There are three Bluelink packages: Connected Care, Remote and Guidance. After the trial period is over, each package is available for $9.90/month or $99/year. The Connected Care Package comes with a complimentary 3 year trial for 18MY Bluelink Equipped vehicles and one year trial for 17MY and earlier Bluelink equipped vehicles. A 3 year trial trial for 18MY Bluelink equipped vehicles and three month trial for 17MY and earlier Bluelink equipped vehicles  for Remote and Guidance is available when you sign up using your credit card. (Restrictions may apply based on your current vehicle.)

Connected Care is a comprehensive safety and car care package that offers peace of mind no matter where you are. Call Center agents are standing by 365 days, 24 hours a day to summon help or provide emergency assistance. The Remote package gives you convenient access to features via the web or smartphone app. You can Remote Start your car, use Remote Climate Control (if equipped), unlock/lock your doors or locate your car when you forget where you parked it. The Guidance Package provides more than just the quickest route to your destination. Destination Search powered by Google is perfect for those looking for new local knowledge.

Currently, there are no a la carte options available.

The blinking lights are a visual indicator and precaution to you and others that the vehicle engine is running. The parking lights will blink until the vehicle is turned off or until you enter the vehicle with the smart key fob.

Yes, you can demo the mobile app prior to enrolling in Bluelink. Download the available app for your vehicle and select the DEMO button to explore all the features that the mobile app has to offer.

The following supported devices have been certified to work with the mobile apps: Apple iPhone 6S, 6S Plus, 6, 6 Plus, 7, 7 Plus; Samsung Galaxy S5, S6, S6 Edge, S7, S7 Edge, Note 4, Note 5, LG G4, HTC One, Google Nexus 6 running Android 5.0 and above. 

The following devices are expected to be compatible but have not been fully certified and troubleshooting assistance is not available: Apple iPhone 5S and 5C, Samsung Galaxy S4, Galaxy S3, Note3, Note Edge, Google Nexus 5 and Motorola Droid Turbo.

Your device performance will vary depending on operating software, service carrier and any user modifications (i.e., third-party operating software). Please check back often as the list of supported devices will change based on user demand.

Visit https://www.hyundaiusa.com/bluelink-packages/index.aspx to see which vehicles are equipped with Bluelink.

The Bluelink button provides access to a voice-response menu of services. The center button is used for Enhanced Navigation services like Destination Search Powered by Google. Pressing the SOS button connects users with a live agent who can provide emergency assistance. A detailed list of voice-response commands are available in the Bluelink User's Manual. 

The smartwatch app is an extension of your Bluelink mobile app and connects automatically using Bluetooth. Your smartphone provides the data connection to send remote requests to your vehicle.

Android users need to download the Android Wear app on their smartphone before using the smartwatch app. Apple users do not need to download an additional app to their iPhone.

The mobile app supports both Apple Watch and Android wear smartwatches like the Samsung Gear Live, Moto 360, LG G Watch and the LG G R Watch. Additionally, all Bluelink-equipped vehicles are supported by the smartwatch app.

Tap the microphone icon on the top area of the screen and state your request. You can also tap 'Start' to see the list of available apps and select 'Bluelink' from the list. 

Available remote features and voice commands include "Remote Start", "Remote Stop", "Door Lock", "Door Unlock", "Flash Lights", "Horn and Lights", "Car Finder", "Call Roadside" and "Call Bluelink" to speak with an agent. The app will also respond to natural language commands like "start my car" or "lock my car". For security purposes you will need to enter your PIN manually.

Navigation is carried out on your smartphone when requesting directions to a point-of-interest or making a Car Finder request.

Switching between your Hyundai vehicles on the smartwatch app is not available at this time. The last vehicle selected on your smartphone will be used by the smartwatch application. You can select a different vehicle on your Bluelink mobile app on your smartphone.

Make sure you have the latest version of the Bluelink app installed on your smartphone. If this is the case and the issue persists, uninstall the Bluelink app from your smartphone and re-download it. It may take a few moments for your watch to recognize the Bluelink app and make it available on the watch app list.

Your smartwatch syncs with the Bluelink mobile app on your smartphone automatically. Updating the Bluelink mobile app on your smartphone will ensure your smartwatch app is always up to date.

For Android troubleshooting instructions please visit www.support.google.com/androidwear. For additional Apple Watch information please visit www.apple.com/watch.

No. Your active Bluelink subscription includes the data needed to download, update and run select in-vehicle applications. Some multimedia apps like Pandora will use your smartphone data to stream content.

By signing up for auto-renewal with a credit card, you will ensure continued services after the complementary trial period comes to an end. The complimentary trial period of Remote and Guidance requires a credit card at time of enrollment.

Your credit card will be charged at the end of your complimentary trial period. As a courtesy, you will receive a timely reminder before your credit card is charged with the current Bluelink subscription rate. For package pricing, please refer to HyundaiBlueLink.com.

Purchasing additional years of service during enrollment makes you eligible for discounted rates and provides you with the convenience of uninterrupted service. You can view the discount pricing during enrollment on MyHyundai.com.

You can pay your Bluelink subscription with MasterCard, VISA, AMEX or Discover.

You can change your notification email or phone number by logging-in to MyHyundai.com, navigating to the "My Account" page from the off canvas navigation or footer and cliking on the "Edit" link on the Personal Info Email section. You can also modify your personal information, security question, password and Connected Services PIN on this page.

You can change your PIN by logging-in to MyHyundai.com, navigating to the "My Account" page from the off canvas navigation or footer and cliking on the "Edit" link on the Connected Services PIN section. You can also modify your personal information, security question, password, account email and notification email on this page. If you forgot your PIN, contact 855-225-8354 and speak to a Bluelink Customer Care agent.

After you log-in to MyHyundai.com, you will be able to see the Bluelink subscription status and package expiration dates on the "Bluelink" section of the "Dashboard". Additionally, select "Manage subscription" for more details including renewal dates.

A secondary driver can be someone who shares a Bluelink equipped vehicle with you. Depending on your vehicle, the primary Bluelink subscriber can send an invitation to a secondary driver via MyHyundai.com so they can have a full Bluelink experience by creating their own MyHyundai account and setting their own feature and notification preferences. To send a Secondary Driver invitation, log-in to MyHyundai.com and navigate to the "My Vehicles" section of the "My Accounts" page. Click on the "Manage Drivers" link to manage existing drivers or add new ones.

At this time, vehicles equipped with Wi-Fi capabilities do not have a "Hot Spot" mode. Equipped vehicles will be able to connect to your home or dealership Wi-Fi network for the purpose of downloading and/or updating in-vehicle apps at faster speeds.

Bluelink User's manual can be found in the "Manuals and Warranties" section of the Hyundai Resources.

Bluelink equipment is covered under the 5-Year/60,000-Mile New Vehicle Limited Warranty.

When using Safari to access the Bluelink pages within MyHyundai.com, verify that the "Accept Cookies" setting is set to "Always". Below are sample instructions for the iPad:

1. Open Safari Settings

2. Select "Accept Cookies" menu

3. Change setting from "From Visited" or "Never" to "Always"

If you have any questions about Bluelink, please call Bluelink Customer Care at 855-225-8354855-225-8354 or send an email to customercare@hyundaibluelink.com. 

You can contact Bluelink as often as you like. For your convenience, you can contact one of our Bluelink Customer Care agents from the car by pressing the Bluelink button, from your smartphone mobile app or from MyHyundai.com

Connected Care Package (3 years standard – enrollment required)

Charge Status

• Plug and Charge status

• Time left until fully charged

• Existing battery level

• Real-time electric and fuel range

Charge Scheduling

• Start or stop charging

• Set up charging schedule with days of the week and time

Guidance Package 

• Nearby Charge Station Search and Send-to-Car

A  three-month trial for Connected Care, Remote and Guidance is available when you enroll (credit card required).  Please visit your preferred Hyundai dealer for assistance with Bluelink enrollment.

The Hyundai Bluelink Skill connects your Hyundai vehicle to Alexa enabling you to Remote Start/Stop, set the desired interior cabin temperature, Remote Lock/Unlock, honk your horn and flash your lights using your voice. An active Remote Package subscription is required to access the Hyundai Bluelink Skill. To enroll in Hyundai Bluelink visit www.MyHyundai.com.

Once you have the Alexa Companion App downloaded onto your smartphone, visit the Skill store and search for 'Hyundai Bluelink'. Once you have enabled the skill, log into the Skill using your Hyundai Bluelink Username and Password. You will need to accept the Hyundai Bluelink Terms and Conditions in order to use the Skill.

You can speak remote commands naturally to Alexa but here are some examples:

• Remote Lock: “Alexa, tell Bluelink lock my car”

• Remote Unlock: “Alexa, tell Bluelink to unlock my Tucson”

• Remote Lights: “Alexa, tell Bluelink to flash the lights on the Sonata”

• Remote Horn: “Alexa, tell Bluelink to honk the horn on my car”

• Remote Start: “Alexa, tell Bluelink to start my black IONIQ”

• Remote Stop: “Alexa, tell Bluelink to stop my black IONIQ”

• Remote Start with Set Temp: “Alexa, tell Bluelink to start my car at 70 degrees"

• Remote Start / Stop Charge (for EV and PHEV): "Alexa, tell Bluelink to start charging my IONIQ"

The Hyundai cabin temperature can be set between 62 degrees Fahrenheit and 90 degrees Fahrenheit.

Alexa will let you know that your remote command has been sent. You will receive a notification confirming the remote command has been executed via your preferred communication method (e.g., email, text message and/or push notification).

You can say "Alexa, ask Bluelink for 'help'" to receive help and hear available commands. You can also say "Alexa, ask Bluelink for help with Remote Start", for example, to hear instructions on a particular feature.

You can distinguish between your vehicles by color and/or model. If Alexa still does not know which vehicle you are referring to, she will list the available vehicles in your Hyundai Bluelink Account.

In order to access remote functions, you must provide your Bluelink PIN verbally to the Alexa-enabled device. It is recommended to only use this Skill in a secure and private setting. It is not recommended to use this Skill in the presence of others including children.

For issues with your Hyundai Vehicle or Hyundai Bluelink please call 855-225-8354855-225-8354. For issues with Amazon Alexa/Echo please visit the Help & Feedback section of the Alexa Companion App.

Yes. It is recommended to only use this Skill in a secure and private setting. It is not recommended to use this Skill in the presence of others, including children. By speaking your PIN aloud, it will be stored in your ‘Alexa Device History’ found under ‘Settings’ in the Alexa Companion Application. The transaction history, including your PIN, will be visible to anyone with access to your Amazon account.  It is recommended that you do not share your Amazon account credentials with anyone you do not want to access this transaction history. You can delete specific voice interactions associated with your account by going to 'History' in 'Settings' in the Alexa App, drilling down for a specific entry, and then tapping the delete button. Or, you can delete all voice recordings associated with your account for each of your Alexa-enabled products by selecting the applicable product at the Manage Your Content and Devices page at www.amazon.com/mycd or contacting Amazon Alexa customer service

Assurance Connected Care is a suite of safety and car care features providing Hyundai owners with services such as Automatic Collision Notification, SOS Emergency Assistance, Enhanced Roadside Assistance, Monthly Vehicle Reports and Maintenance Alerts. For further information regarding Assurance Connected Care, please visit the ASSURANCE CONNECTED CARE SECTION ON HYUNDAIUSA.COM.

All Bluelink-equipped vehicles are eligible for Hyundai Connected Care. For more information, click HERE .

Many car companies offer advanced on-board systems that automatically connect you to help in the event of an accident or breakdown. Some systems can even make monitoring and servicing your vehicle easier. But Hyundai is the first manufacturer to provide these features at no additional charge for one year. Connected Care, just one more innovative way Hyundai has you covered when it counts.

Yes, you need to register on Myhyundai.com and enroll your Bluelink equipped vehicle in order to activate your emergency services and car care features.